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Can’t connect your TikTok account?

Updated over a month ago

For a TikTok account:

Step 1: Linking TikTok to Social Tip

  1. Open the Social Tip app on your device.

  2. Navigate to the "Connect Accounts" or similar section.

  3. Select TikTok as the account to connect.

  4. A browser window will open, allowing you to link your account via TikTok.

  5. Allow permissions for Social Tip and TikTok in order to finish connecting your account.

Step 2: Troubleshooting Common Connection Issues

  1. Error Message When Trying to Link Account

    • Log out of your TikTok account in your browser.

    • Return to Social Tip and try reconnecting your TikTok account.

    • Log back into TikTok through a browser during the reconnection process to resolve the issue.

  2. Permissions and Private Account Considerations

    • Ensure you grant Social Tip the necessary permissions when prompted.

  3. Account Association Conflicts

    • If TikTok is linked to another Social Tip account, identify the currently linked account.

    • Remove the TikTok association from the other Social Tip account.

    • Retry linking TikTok to the desired Social Tip account.

  4. Service Disruptions

    • Check if TikTok is experiencing any service issues that might impact account connection.

  5. App Versions

    • Make sure both Social Tip and your TikTok application are updated to their latest versions.

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